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3 May 2012

Full-Time Customer Community Assistant @ Fishburners

Rezdy – Posted by simonlenoir Ultimo, New South Wales, Australia

Job Description

Join us at FISHBURNERS!!!
  • Great career Opportunity Inner West
  • Use your creative writing flair
  • $45 + super


The Company

Rezdy is a fast growing Australian technology provider for Tours & Activities suppliers providing a modern online reservation system for tour operators to accept bookings directly on their website, manage their bookings and distribute their products.

The Role

Reporting directly to the CEO you will be responsible for:

  • Copywriting comment on blogs
  • Creating your own blog and reading, reviewing and commenting on customer blogs
  • Answering inbound calls from customers and supporting them in managing their business needs from technical needs to assisting them with copywriting
  • Managing the ticketing system for client questions and answering question either through a tutorial or by creating a video online to answer questions
  • Responding to client emails and communicating on behalf of the CEO
  • Managing the LinkedIn profiles, leads and contacts and following up
  • Writing blogs on LinkedIn
  • What you will need

To be successful in this role you will have:

  • Excellent written and verbal communication skills
  • A demonstrated understanding and experience in social media communications and marketing
  • Advanced written communication skills in a corporate environment
  • Search Engine Optimisation (using Content Management Systems) desirable
  • Search Engine Marketing (Using Google Adwords) desirable
  • Social Media research and understanding (via LinkedIn and Twitter) essential
  • A genuine passion for people, a desire to learn and contribute to an organisation
  • A call centre or helpdesk background dealing with software related enquiries and the ability to use a ticketing system
  • You will have a positive attitude, enthusiasm and drive and be technically savvy all in one.


What you can expect

A great team, full product training, a career with a growing dynamic company.  Salary is to $45 plus super plus some serious perks such as vouchers for trips and tours.

This is a great opportunity for a person with excellent written and verbal communication skills who wants to develop their skills in social media marketing.

Please apply today via the link below including an updated CV and covering letter addressing the key criteria outlined above.



How to Apply

Please note that information provided will be treated in the strictest confidence and will be used for recruitment purposes only.

Job Categories: Sales and Business Development. Job Types: Full-Time. Job Tags: blogging, copywriter, help-desk, and seo. Salaries: 40,000 - 60,000.

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